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Customer Support, Policies and Contact Information
Customer Support Information


Please read through our policies and procedures for ordering, privacy concerns and returns. Please allow 21 days for your order to be processed and shipped. If you need your design for a special occasion, please email us before ordering to request rush delivery. A rush delivery charge may apply, please contact us for more details. If measurements need to be provided, please contact us at time of order so we can be sure to customize your item(s) as needed.

Accepted Payment Methods
Our store accepts Visa, Mastercard, Discover and American Express. We will also accept funds via Paypal (payments must be made at time of order). If you have any questions regarding payment, please contact us: inquiries@ododboutique.com

Our Return Policy
Because all items available through the ODOD Boutique website are customized for you at the time of order, we cannot accept returns. This is typical for any hand made, customized item (such as bridal and formalwear, for example). We encourage you to supply measurements to ensure a good fit and/or contact us if you have any concerns or questions at all! If there is a mistake on your item, please contact us within 7 days and we will take care of the issue immediately to fix or replace the item. Our experienced, professional designers were hand picked for this website - and have the utmost concern for quality, detail and customer service. We want you to be happy and come back often! We are positive that you will enjoy owning these hand made creations and want to make your experience with us as easy as possible!

Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Shipping
Items in your order may ship separately, though you will only pay one shipping charge. Smaller acessories have a special shipping rate and will ship via 1st class mail.

If you have questions about ordering, or would rather place a telephone order
you can reach us at 847-322-1915 or please contact us via email:
inquiries@ododboutique.com

Copyright Information
Images, Text and Designs
All text is property of ODOD Boutique and all images and clothing designs are property of the individual designers and are used with permission by ODOD Boutique. No text, images or designs may be duplicated, transferred, copied or implied without written consent.